Commercial shipping vessels require integrated satellite communications technology to ensure optimal vessel efficiency for continued business productivity. Whether it is for chart updates, ship performance data or email updates of engine functionality, information exchange between commercial fleets have gone beyond increased bandwidth needs to support efficient business operations.

As a one stop satellite communications & ICT solutions provider, Singtel works with you right from the beginning from conceptualising the system design, ensuring the compatibility of your ICT services to full equipment installation and project commissioning.

Your business needs

  • Bridging the link between vessel and shore office with real time tracking and reporting of vessel routes and schedules
  • Maintaining crew morale and retain best employees with lightweight crew portal for email, chat and surf
  • Tracking and monitoring individual vessel operation with an Integrated Network Management System
  • Ensuring secured internet access with firewall protection for confidential information transfer

Singtel Maritime Satellite Communications Service

Singtel Maritime VSAT Global service is best suited for commercial vessels with global routes. This service comes in two distinct frequency bands namely C-band and Ku-band.

The Global C-band VSAT service ensures that our customers have the best coverage globally inclusive of deep sea routes e.g. across the Atlantic and Pacific Oceans. C-band is the VSAT frequency band least susceptible to rain fade issues and good performance is almost always guaranteed.

A more economical alternative to the Global C-band VSAT is the Ku-band Global VSAT service which is coupled with an automatic failover to an L-band backup network to ensure continuity of your communications.

Benefit of a Maritime VSAT as compared to the conventional Inmarsat services is that you get to enjoy unlimited access of a broadband service based on a fixed monthly fee

Singtel Maritime ICT Solutions

Operational Efficiency

Singtel All-in-one (AIO) Connect services allow customers to make business calls from ship-to-shore and vice versa at an economical VoIP rates as low as US$0.09/min. Managed router services is another frequently used application on board oil and gas vessels. For customers who require video conferencing facilities, our Collaborative Network application provides a low data rate video call between ship and shore, helping you to minimise cost outlay while maximising operational efficiency between your sea-faring and onshore units.

Monitoring & Control

Singtel Integrated Network Management System (iNMS) provides real time status and information such as weather conditions in a particular remote location of interest to the user. Best of all this information can be accessed via our portal anywhere, anytime, empowering ship owners and managers with real-time knowledge for intelligent decision making even while they are on the go. To provide you with peace of mind that your cargo is safe while being transported across the sea, our e-surveillance solution provides always-on video cameras for constant monitoring to ensure asset security.

Crew Welfare

For vessel/rig owners who are also looking to provide crew members with VoIP calls on top of internet usage, Singtel AIO Connect service with its pre-paid system enables crew to purchase AIO Connect vouchers to email, chat, surf the net and make VoIP calls at affordable rates.